First Visit


We are confident that our friendly front desk staff, licensed and professional service providers will result in a first visit that is an extraordinary step in your new journey to incorporate the benefits of our services into your everyday health and wellness routine.


AS YOU ARRIVE

Our front desk staff will begin your experience with a warm welcome as you wait for your appointment time in our comfortable lobby. Prior to your appointment you will be asked to complete a brief intake survey to provide full contact information, indicate any past massage experiences, provide a brief medical history and list any current injuries or other conditions that your massage therapist should know prior to your session.

You will consult with your massage therapist to determine the objective for your session, including whether you are visiting for a new experience, to receive massage for stress relief or relief from minor aches and pain. At this time you will discuss any pertinent medical information to allow your massage therapist to determine if there are any contraindications to performing your massage. Specific areas that need to be addressed due to pain or any other physical conditions will be discussed, and together you will arrive at a plan for areas of focus (or avoidance) to help ensure the desired outcome.


YOUR SESSION BEGINS

Your licensed massage therapist will escort you to your treatment room where we provide an inviting and relaxing environment. After your consultation, your massage therapist will leave the room while you disrobe to your comfort level. Once disrobed, you will need to lie on the massage table, under the top sheet. Your massage therapist will give you a few moments for this process and will knock on the door and/or ring the bell to ask if you are ready before entering your room.

During your massage, you will always be draped with the top sheet, and an additional blanket is available at your request. Your massage therapist will only uncover the part of the body they are working on – never exposing any sensitive areas. Our massage tables are padded and some tables are heated to your preference. Unless you request otherwise, serene music will be playing in the background without any distractions.


In efforts to provide the highest level of comfort during your session, our therapist will ask you about the level of pressure, methods or strokes they are applying. Your specific needs or requests are important to us. Therefore, your therapist will customize your full-body massage (for the general relaxation and stress reduction) or focus on the specific target areas of your body that you have requested.

Our therapists are trained professionals and understand that conversations during massage sessions vary with each individual client. We encourage that you do what feels best for you and we will follow your lead.


CONCLUSION

Once your session has ended, your massage therapist will leave the room so you may re-dress. Your massage therapist will wait outside the room for you with a refreshing bottle of water and escort you back to the lobby when you are ready.

We offer massage therapy sessions that vary from 1-hour to 1 ½-hour to 2 hours in length.

We look forward to seeing you for your first visit. If you have questions a member of our service team will be happy to answer them for you.


To fully enjoy your experience, we recommend that you arrive at least 15 minutes prior to your scheduled session.

For added convenience, you may choose to download and complete your client intake form now...